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Capital Fortune Conference 2016

Written by James Drury on 09 December 2016.

A strong turnout saw a collection of speakers highly regarded within the industry, outlining the need for innovation in an ever changing world.

On 1st December, Capital Fortune held its first annual conference, with the focus being on digital and mutual lending within the 21st century.

A strong turnout saw a collection of speakers highly regarded within the industry, outlining the need for innovation in an ever changing world.

Daniel Turnbull - Head of Competition at HM Treasury - started the conference informing the audience about the need for mortgage lenders to appreciate competition and lender's need to engage in the coming revolution.

Paul Laughlin spoke about the importance of Customer Insights for lenders, engaging the guests and reinforcing the need of ensuring all customers are treated fairly.

Penny Power OBE emphasised the need for lenders to adapt to the internet age with many building societies over the last twelve months increasing their online presence and ensuring that an ethos of looking at each individual customer on their own merits is kept.

Both Eb Adyeri and John Berry how traditional bands are trying to stay relevant in a world that's getting faster, as well as the need for lenders to build up trust with their customer client base.

The event was closed by Colin Fyfe - CEO of the Darlington Building Society.

Capital Fortune have teamed up with Darlington Building Society and have agreed to help them raise £16,000 towards their fundraising target of £160,000 in 2016. All proceeds raised from the conference went towards this goal and helped achieve our aim.

Darlington are celebrating their 160th anniversary year and as part of this are fundraising for a range of charities. Capital Fortune have with the Darlington Building Society, specifically chosen St Teresa's Hospice as an amazing cause, worthy of our support.

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