Capital Fortune Guarantee

Your Capital Fortune Adviser is always on hand to answer any questions you may have regarding your proposed application and will ensure that the administrative process is carried out in a smooth, speedy and efficient manner. Our after care support team will be available to you long after completion of your application.

Given that our aim is to build long term, trusting and knowledgeable relationships with our clients, you will get to know your Capital Fortune Adviser on a professional and personal one-to-one basis.

At Capital Fortune we guarantee:

  • To work at all times, in your sole best interest by supplying information and advice on the mortgage and/or insurance product tailored to your exact individual needs and circumstances.
  • To answer any query you may have within a period of 1 working day.
  • To cut out the jargon in all dealings with you.
  • To make ourselves available throughout the application process and at any further time post-application always giving you the most accurate, current information and advice on our products.
  • To provide first class customer service to you and in the unlikely event that our professional standards fall short, give you full and appropriate redress.
  • To offer our full and professional services to you and your family at any time you so choose, by providing on-going reviews of your mortgage and insurance needs.

If you need any assistance, why not call one of our Mortgage Advisers now on 020 77 100 400 or Enquiry Online.

How to get in touch

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